In this session Erik Behm, Anna Petersson and Pontus Wärnestål talk about the AI.m program. AI.m gives SME:s increased knowledge about the possibilities with Artificial Intelligence and Human-Centered Design and how data driven technologies can be aligned with business targets to create competitive and sustainable advantages. AI.m is a holistic and multidisciplinary program that starts with each company’s existing business and develops AI and Design capabilities through a series of fast paced workshops. The program identifies business needs, customer journeys and customized AI solutions that results in testable and concrete prototypes. The AI.m program incorporates state of the art academic research in both AI technology and digital service innovation with practical industrial needs.